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Public Offer of HELVETIA LLP

for individuals and legal entities dated November 23, 2021

HELVETIA LLP provides its services on the basis of this public offer.

To enter into the agreement, you do not need to sign it. It is sufficient to express your acceptance of the terms of the offer by paying the invoice.

HELVETIA LLP, hereinafter referred to as the Contractor, represented by Director E.D. Sikhimbayeva, acting on the basis of the Charter, publishes this public offer for the provision of language translation services, electronic book publishing services and related services.

1. Terms

The terms used in this public Offer have the following meanings:

1.1. Offer means this document for individuals and legal entities, published on the Internet at: www.helvetiasolutions.com/oferta

1.2. Acceptance of the Offer means full and unconditional acceptance of the Offer.

1.3. Services mean the services provided by the Contractor to the Client. The full list of services is available on the Contractor's website at: www.helvetiasolutions.com

1.4. Client means a person who has accepted the Offer and is therefore the customer of the Contractor's services under the concluded offer agreement.

Any other terms and definitions not expressly defined in these provisions shall be interpreted in accordance with the legislation of the Republic of Kazakhstan.

2. General Provisions

2.1. In accordance with Article 395 of the Civil Code of the Republic of Kazakhstan, this agreement is a public offer made by the Contractor to individuals, legal entities and individual entrepreneurs.

2.2. The Client's payment of the Contractor's invoice shall be deemed the unconditional acceptance of the terms of this public offer agreement (hereinafter referred to as the Offer).

2.3. From the moment of acceptance, the Client shall be deemed to have read and agreed to this Offer in accordance with the Civil Code of the Republic of Kazakhstan, and to have entered into contractual relations with the Contractor under these provisions.

2.4. The Contractor's obligations are limited to the terms of this Offer.

2.5. The Contractor provides the Client with translation services, electronic book publishing services and other related services (hereinafter referred to as the services) in accordance with the terms of this Offer. The Client pays the Contractor monetary remuneration for the provision of these services.

2.6. A standard page consists of 1,800 (one thousand eight hundred) printed characters (Cyrillic), including spaces between words and punctuation marks, taking into account headers, footers and footnotes.

The Client hereby gives full and unconditional consent that, if translation is performed from a foreign language into Russian and/or Kazakh and the calculation is based on documentation in a foreign language, the Contractor has the right to increase the cost of services by up to 25%, taking into account the greater standard length of words in Russian/Kazakh. The Client hereby gives unconditional consent to such increase and is obliged to pay it.

2.7. For written translations, the number of pages is rounded up to 0.5 (one half) of a page if the number of characters amounts to 0.2-0.4 of a page, or to a full page if the number of characters amounts to 0.6-0.9 of a page. For interpreting services, rounding is made up to 1 (one) astronomical hour.

2.8. When ordering translations, the Client agrees that the Contractor shall not be liable for refusal by any state authorities or other third parties to accept the Contractor's translations on the grounds that the translation does not comply with certain language standards of such state authority or third party. The Contractor has the right to use translations of terms available in dictionaries accessible to the Contractor.

2.9. The Client unconditionally agrees that, when the Contractor provides urgent translation services (written translations where the translation speed exceeds 7 (seven) pages in one working day), the quality of the translation services inevitably decreases.

In this case, the Client assumes full responsibility for the results of such services, including compensation for any possible losses, damage, lost profit or moral harm caused by such services to the Client or to third parties, and shall have no claims against the Contractor in the future.

3. Rights and Obligations of the Parties

3.1. The Contractor has the right:

3.1.1. To receive 100% prepayment for the services to be provided in full.

3.1.2. To receive timely payment in full of the monetary remuneration in accordance with paragraph 1.1 of Article 1 of this Offer.

3.1.3. To request and promptly receive from the Client the documents and information required to provide the services in accordance with paragraph 1.1 of Article 1 of this Agreement, if necessary.

3.1.4. To engage third parties to fulfill obligations under this Offer.

3.2. The Contractor is obliged:

3.2.1. To provide translation services properly and within the established timeframe in accordance with paragraph 1.1 of Article 1 of this Offer.

3.2.2. If, during acceptance of the services provided, but no later than 5 (five) calendar days from the date the translation is sent, the Client identifies incorrect translation of words and/or phrases or any defects or comments, the Contractor shall correct them at its own expense within 5-7 (five to seven) working days if the translated text is from 1 to 20 pages, within 10 (ten) working days if the translated text is from 20 to 50 pages, and by agreement if the translated text exceeds 50 pages, from the date of the written notice to the Contractor, including by email to 3335500@gmail.com, and written confirmation by the Contractor's employees that such notice has been received.

3.3. The Client has the right:

3.3.1. To receive a translation that correctly conveys the meaning of the original file(s) within the approximate timeframe indicated by the company's managers.

3.4. The Client is obliged:

3.4.1. To make 100% prepayment for the Contractor's services.

3.4.2. To provide the Contractor with the requested documentation and information in a timely manner and in full for the implementation of the subject matter of this Agreement.

3.4.3. To provide the Contractor in a timely manner with clear instructions on the purpose, style, conditions and delivery format of the translation.

3.4.5. To accept the translated materials or submit a written claim to the Contractor within 5 (five) calendar days after the Contractor sends the translation by any means and the Client receives it. After this period expires, the translation is deemed accepted without claims.

4. Cost of the Subject Matter of the Agreement

4.1. The cost and timeframe for the provision of services under this Offer are established in accordance with the terms of this Offer and the payment calculation made on the basis of the Contractor's price list as of the relevant date.

4.2. The Client makes 100% prepayment for the Contractor's services by a convenient method: cash or non-cash payment.

4.3. If the Contractor fails to correct identified non-conformities in the services provided within the required timeframe, in accordance with paragraph 2.2.2 of this Offer, the Client has the right to demand payment of a penalty from the Contractor in the amount of 0.5% of the cost of the improperly provided services, but not more than 10% of the total cost of such services.

5. Dispute Resolution Procedure

5.1. All disputes or disagreements arising between the Parties under or in connection with this Agreement shall be resolved through negotiations between the Parties.

5.2. If the disagreements cannot be resolved through negotiations, they shall be considered by the judicial authorities of the Republic of Kazakhstan in accordance with the established procedure.

6. Term of this Offer and Conditions for Its Termination

6.1. This Offer enters into force from the moment the Client pays the order amount and is valid indefinitely.

7. Miscellaneous

7.1. The Parties hereby agree that any indication of a right of one Party shall be interpreted and understood by the Parties as the corresponding obligation of the other Party prescribed by this Offer, without the need for a direct written indication of such obligation in this Offer.

7.2. The Parties undertake to maintain confidentiality in connection with the performance of obligations under this Offer. Disclosure of such information by one Party to a third party shall be made in accordance with the legislation of the Republic of Kazakhstan after receiving the prior permission of the other Party for such action.

In addition, the Parties do not have the right to disclose or use for any purpose any information received or being received that relates to the terms of this Offer, except in cases where prior written consent has been obtained from the other Party.

7.3. The Contractor shall not be liable for electrical or magnetic damage to, or destruction of, electronic or photographic images or records, or for losses related to power failures, theft or system viruses.

7.5. In cases not provided for by this Offer, the Parties shall be guided by the legislation of the Republic of Kazakhstan.

7.6. This Offer is drawn up in Russian.

8. Location and Details of the Contractor

HELVETIA LLP

(brand: International Agency for High-Precision Translations and Helvetia Publishing House)

Republic of Kazakhstan,

050000, Almaty,

52/2 Dostyk Ave., Kazakhstan Hotel, 15th floor, office 1509

BIN 080140015154

IBAN KZ568560000003868800

Almaty City Branch of Bank CenterCredit JSC

BIC KCJBKZKX, KBE 17,

KNP 859

Call center:

+7 (708) 808-46-66

+7 (701) 808-46-66

e-mail: 3335500@gmail.com

www.helvetiasolutions.com